If you are experiencing this problem make sure that you/other staff members belong to the department in which this ticket is assigned. Only the staff members that belong to the ticket department will receive a notification when a ne...

Wrong URL access Accentra admin area is separated from the customers area. Often happen Accentra users to get confused and trying to login as admin in the customers area....

1.  Make sure that you have checked the payment mode for this invoice. 2.  If the paymen...